This page explains the baseline privacy posture for uploaded images, conversion settings, generated outputs, and workspace records.
In brief
- Uploads and generated outputs are private to the workspace.
- Conversion history exists so users can review, reuse, retry, and delete work.
- Service records and upgrade requests are kept narrow and used to run the product.
Information handled
The product handles account details, workspace membership, uploaded source images, conversion settings, generated outputs, and upgrade requests that users submit.
Conversion settings may include selected presets, intensity, line density, shadow depth, aspect ratio, output count, and an optional prompt note.
How images are used
Source images are processed to create the requested horror manga conversion and to support private review, retry, reuse, and deletion in the user's library.
Generated outputs are stored for private library access until the user deletes them or the configured retention policy removes them.
Service records
The service may store minimal records such as account, workspace, plan, usage, job state, safety decision, and failure category.
Public pages should not show private file references, behind-the-scenes request details, or support-only identifiers.
Upgrade requests
Upgrade requests may include the requested plan, contact email, optional notes, and whether the request is linked to a signed-in workspace.
These requests are used for operator follow-up and access review; they are not payment records and do not grant access automatically.
Deletion and retention
Deleting a conversion removes it from the visible library and starts cleanup for stored source and generated files where available.
Retention windows can differ by product plan or deployment policy and should be reviewed before paid public use.
Contact and commercial follow-up
For access, safety, rights, privacy, or payment-support questions, email support@zoohero.me. We respond within one business day.